Contact
Sapphire Energy Support
How Can We Help?
Whether you’re choosing components, planning a complete power system, checking an order, or troubleshooting an installation, send us the details below and we’ll help point you in the right direction.
Looking for a quick answer?
Manuals, setup information, DIY guides, and common questions may already be available in one of these resources.
Frequently Asked Questions Common product, setup, wiring, and order questions.
Start here for practical answers about LiFePO₄ batteries, charging, solar, inverters, fuses, wiring, installation, shipping, returns, and technical support.
Blog & DIY Guides Educational help with planning and installation.
Visit the blog for deeper explanations, sizing examples, solar and battery fundamentals, connector guides, troubleshooting advice, and other resources for DIY system builders.
Manuals, Apps & Downloads Documentation and software for supported products.
Find Sapphire battery documentation, Bluetooth app links, battery-monitor instructions, charger manuals, solar-controller guides, and available datasheets. Check the product label for the exact model number before selecting a document.
Shipping & Returns Delivery expectations, exclusions, and return terms.
Review processing and delivery expectations, remote-area and oversized-item considerations, freight shipments, return eligibility, and return-shipping responsibilities before contacting us about a policy question.
If these resources don’t answer your question, use the contact form below.
Complete the form below and tell us what you’re working on.